Iberostar Waves Tucan, Playa del Carmen
About the Resort
Iberostar Waves Tucan is a luxurious 5-star All-inclusive resort in Playa del Carmen that offers an authentic tropical paradise experience. The resort is nestled within a tropical rainforest, showcasing stunning natural surroundings and is inspired by local culture. It has received numerous awards for excellence, reflecting its commitment to exceptional service, location, and gastronomy. This property is also a single-use plastic free hotel, embracing sustainability throughout its operations.
Location
The resort is strategically located just 2.5 kilometers from the center of Playa del Carmen, allowing easy access to local attractions. It faces the island of
Rooms
The resort features large bedrooms equipped with a
Eat & Drink
Dining options at the resort include an
Leisure & Business
Iberostar Waves Tucan offers extensive recreational activities suitable for all ages, including an
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Price and Room Availability Calendar
Getting around
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Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
- Billiard tables
- Archery
- Yoga class
Services
- Paid airport shuttle
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings
I had the most amazing stay at this resort! The property is beautifully lush and full of vibrant wildlife, creating such a tropical vibe. The rooms were lovely, but a bit dated. The staff is friendly and goes above and beyond to make your experience memorable. The dining options were fantastic with so much variety, but I found a few areas could use improvement. Overall, it felt like great value for a relaxing vacation!
I recently had a wonderful stay at Iberostar Tucan, where the beach and wildlife were simply amazing. The ambiance was enhanced by the friendly atmosphere created by the staff and other guests, but I do feel the resort could put more emphasis on the local culture in its entertainment offerings. While the rooms were comfortable, they are a bit dated, and the dining experience was generally good, though not without its flaws, particularly regarding the drink quality. Overall, I appreciate the eco-friendly initiatives, but some aspects could be better addressed.
While the resort location and beach are lovely, our experience was marred by unexpected issues during check-in and disappointing food quality. The rooms were decent and staff were friendly, but the dining options fell short. We'd be cautious about recommending this place based on our stay.
My family and I had an unforgettable stay! The kids' club was a highlight for my daughter, especially thanks to amazing staff like Julio. The food was absolutely delicious, and the animation team really made our vacation special. However, I did feel that there could be improvements in accommodating VIP members and more nightlife options for adults.
My stay at Iberostar Playacar was a mixed bag. The rooms were clean and comfortable, and I loved how friendly the staff was, especially the kids club team. However, I did have a bit of a hiccup during checkout concerning an unclear charge, and there were issues with the air conditioning in the room. Overall, it was a pleasant experience, but improvements could be made on the service front.
We had a decent stay at the Iberostar Tucan. The property is beautiful with well-maintained grounds and a lovely beach. However, the rooms were a bit outdated and could use some improvements. The concierge service was disappointing due to their pushy tactics, which took away from the overall experience. Fortunately, the dining experience was enjoyable and offered a variety of options.
Overall, I really enjoyed my stay at the hotel with its beautiful surroundings and fantastic dining options. The vibrant jungle atmosphere made for a unique experience, and there were plenty of activities to keep us entertained. However, I did encounter a few issues, particularly with room cleaning and staff responsiveness. The location is great, but transportation can be a hassle due to the inefficient trip organization.
I had an enjoyable stay at the hotel, thanks to its beautiful jungle surroundings and the stunning wildlife roaming freely. The rooms were clean and comfortable, and I appreciated the adult-only pool atmosphere. However, I did face some challenges securing lounge chairs and found the service regarding resort credits a bit misleading. Overall, it was a good value for the price, but improvements could enhance the experience.
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